In addition to the course "manager from scratch" you will receive

✓ Book for administrators "Understandable Dentistry"

✓ Personal accompaniment. Within 6 months after purchasing the program

✓ Webinar on staff motivation

The course is designed for novice administrators and includes all the basic blocks necessary for work.
20 lessons


The following blocks will be parsed:
✓ Emotional patient diary and more.
✓ Fundamentals of conflictology and algorithms for the prevention of conflict situations
✓ Types of patients and algorithms for interacting with them
✓ Service and customer focus

Three-hour webinar on the topic of conflicts in the team. The following questions were discussed during the webinar:
✓ "Red flags" and the causes of emerging conflicts
✓ How to behave at each stage of the conflict
✓ What are the stages and their characteristic features
✓ How to identify a brewing conflict

A two-hour webinar on a hot topic.

About how to do so in order to do without punitive measures and about what material and non-material motivation really is. I will tell you how to use these tools correctly and how to make your motivational systems work.

A three-hour webinar on managing by numbers, which is known to tell the truth.
During the webinar, I will talk about:
◦ What is management based on numbers and statistics
◦ Where to start financial planning and how to create a budget
◦ What parameters to set
◦ Avoid common mistakes